Wolves Digital Private Limited (trading as "Wolves Digital Solutions", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect through this website (the "Site"), why we collect it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who we are

Wolves Digital Private Limited is based in Wolverhampton, United Kingdom. For any questions about this policy or your personal data, contact us at sameerkhatiwada4@gmail.com or 07426600263.

2. What information we collect

Depending on how you interact with the Site, we may collect:

  • Contact details you provide via our forms (name, business name, email, phone number).
  • Information submitted through our Free Website Audit request, Contact form, and Book Consultation form.
  • Messages and information you provide to our AI chatbot, including any business details you choose to share.
  • Technical data such as IP address, browser type, and pages visited, collected via analytics tools.
  • Cookie data, as described in our Cookie Policy.

3. How we use your information

  • To respond to enquiries, audit requests, and consultation bookings.
  • To provide, personalise, and improve our chatbot and booking systems.
  • To send confirmation emails, reminders, and — where you've opted in — our newsletter.
  • To understand how visitors use our Site so we can improve it.
  • To comply with our legal obligations.

4. Legal basis for processing

We process your data on the basis of your consent (e.g. newsletter sign-up, chatbot conversations), because it is necessary to take steps at your request before entering into a contract (e.g. responding to a quote request), or because we have a legitimate interest in operating and improving our business and Site.

5. Sharing your information

We use trusted third-party providers to operate the Site and our business, including Supabase (database hosting), Resend (transactional email), Vercel (website hosting), and an AI provider (OpenAI or Anthropic) for chatbot functionality. These providers process data on our behalf and are bound by appropriate data protection terms. We do not sell your personal data.

6. Data retention

We retain enquiry, audit, and booking data for as long as reasonably necessary to respond to you and maintain business records, and newsletter data until you unsubscribe. You can request deletion at any time (see Section 8).

7. International transfers

Some of our service providers may process data outside the UK/EEA. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent at any time (e.g. unsubscribe from our newsletter).
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at sameerkhatiwada4@gmail.com.

9. Cookies

The Site uses cookies for essential functionality and, where you consent, analytics. See our Cookie Policy for full details.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.